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Luxurious. Affordable.
Home
SHOP
  • BOOK AN INSTALL WITH LILY
  • For stylists
  • Terms and Conditions
  • Privacy Policy
  • SHOP
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Terms and Conditions

Effective Date: August 03, 2025

Use of Our Website

By using this website, you confirm that you are at least 13 years of age and legally able to

enter into a binding contract.

You agree not to use the site for any unlawful or unauthorized purpose, and you will not:

- Violate any laws or regulations

- Infringe on any intellectual property rights

- Harass, abuse, or harm other users

- Introduce viruses or malicious code

Products and Services

All products and services listed on our website are subject to availability. We reserve the

right to discontinue or modify any products or pricing at any time without prior notice.

We strive for accuracy in product descriptions, images, and pricing. However, we do not

warrant that the product descriptions or other content are completely accurate, current, or

error-free.

Payments

We accept payments securely through GoDaddy’s payment processing services. By

submitting your payment information, you authorize us to charge your selected payment

method for the total amount of your order, including any taxes and shipping fees.

Shipping and Delivery

We ship internationally. Shipping times and costs will vary depending on your location. You

are responsible for providing an accurate delivery address. We are not responsible for lost

or delayed shipments due to incorrect addresses or issues with carriers.

Returns and Refunds

Due to the hygienic nature of hair extensions, all sales are final unless the product is

defective or damaged upon arrival. If you receive a defective product, please contact us

within 7 days of delivery at lilyrainwater88.lr@gmail.com for a possible replacement or

store credit.

Intellectual Property

All content on our website—including text, graphics, logos, images, and product designs—is

the property of Lily Ann Hair Extensions and is protected by copyright, trademark, and


other laws. You may not use, copy, or distribute any content without our written

permission.

User Content

If you submit reviews, testimonials, photos, or other content to us (e.g., through social

media or email), you grant us a non-exclusive, royalty-free, worldwide license to use,

display, and share your content for marketing or promotional purposes.

Limitation of Liability

To the fullest extent permitted by law, Lily Ann Hair Extensions shall not be liable for any

indirect, incidental, special, or consequential damages arising from your use of our site or

purchase of our products.

Privacy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect,

use, and protect your personal information.

Modifications

We may update these Terms and Conditions from time to time. Any changes will be posted

on this page, and your continued use of the site indicates acceptance of the updated terms.

Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

�� lilyrainwater88.lr@gmail.com

Return and Refund Policy

 

At Lily-Ann Hair Extensions, we are committed to providing our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a return option under the following conditions:

Return Eligibility

  • Returns are accepted within 7 days of receiving your order.
  • Hair extensions must be in their original packaging and in unused, unaltered, and unworn condition.
  • For hygiene and safety reasons, we cannot accept returns on hair that has been opened, worn, or tampered with.

Return Process

  1. Email us at lilyrainwater88.lr@gmail.com within 7 days of receiving your order to request a return.
  2. Please include your order number and the reason for the return in your email.
  3. Once your return is approved, you will receive the return shipping address.
  4. Customers are responsible for all return shipping costs. We recommend using a trackable shipping service as we are not responsible for lost or undelivered returns.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Original shipping fees are non-refundable.

Non-Returnable Items

  • Any hair extensions that have been opened, worn, colored, cut, or altered in any way.
  • Returns requested after the 7-day window.

Copyright © 2025 Lily-Ann Hair Extensions - All Rights Reserved.

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